Corpus Christi Electric Service and Technical
Services OR Value Added Services:
A large industrial inventory that provides off
the shelf material covering 13,000+ line
items in the quantity when needed to keep
working and respond to emergencies.
A professional and knowledgeable staff. Our
staff includes an electrical engineer, a
mechanical engineer, Bachelor and associate
degreed electronic technicians, journeyman
electricians, seasoned electrical distribution
industry staff, administration and managers who
direct operations that put the customer first.
Staff participates in training at least twice a
month or, more often depending on the product
subject matter. A critical component of our
solutions based philosophy is to understand
customer needs and educate them about new
products and applications. Staff training is
reviewed to address deficiencies.
A ten acre facility and warehouse complex that
allows on site storage lay down yard space,
hurricane shelter and fabrication space.
Delivery service that is based as needed. Daily
delivery routes follow a schedule, however, when
emergency material is required, material is
pulled, paperwork generated and a delivery is
Allocation of resources to cover project,
turnaround and emergency service. All hour's
coverage by staff and drivers to cover the
customer's schedule and to put material in the
hands of the people that are doing the work to
get the job done. Any production and manpower
lost time on the part of the customer is costly.
In emergency circumstances we will err on the
side of getting material moving.
Administrative systems that match customer
requirements and needs. Paper or paperless,
reports, status, as required by customer. In
2011 we committed to a new service oriented
accounting system that supports on time customer
support and provides levels of information and
retrieval to meet customer and internal
requirements for data and information
On site trailer for material required for a
turnaround, project staffed by experienced and
service oriented personnel to keep material
flowing and the customer staff working. This
includes communication and planning to look
forward to have day to day common material and
the "odd" material available when required.
Additionally, this fits into a general control
scheme that provides a general staging site and
common area for materials.
Consigned inventories in the customer's
warehouse to provide electrical consumables that
are immediately available from the warehouse.
Material management. Material is stored on our
site under our care, custody and control and
delivered as requested based on customer's
requirements. There is little or no surplus on
project work connected with this procedure.
Material is never subjected to the hazards of
the field. The customer does not have to provide
overhead and space to handle bulk material,
track it on site, move it, lose it or damage it.
On site hurricane shelter with a generator that
provides coverage for staff and is a place of
safety to work to provide assistance both in
material and technical services in order to get
customers back into production. Also on site is
a HOkw diesel generator that will carry
warehouse and office facilities until power is
Staff will have power, food, water, satellite
telephones, bedding and air conditioning. The
shelter generator is propane powered from a
1,000 gallon tank in the event that utilities
i.e. natural gas is cut off. Staff will be
composed of a sales manager, a technical
services manager, an engineer, a purchasing
agent and warehouse/driver and management.
Hurricane procedure is reviewed each season and
revised as necessary. Communication is
maintained with emergency authorities in order
to get all necessary passes for employees to
return to work. The small on site staff will do
the necessary things to get the facility going
and to begin the task of getting our customers'
Our training facility has a seventy seat
auditorium with an overhead projector for short
lunch and learns sessions as well as specific
product training covering a few days. In
addition to the auditorium, we have a technical
services training room for all software that is
utilized in the integration segment of the
services we provide. Training sessions cover the
application being transferred to the field and
provide hands on training for the personnel
using the application. These sessions last on
average of four and a half days. We also provide
any remedial training if it is required.
Software testing. We provide the hardware to
test and run new software for consideration.
Current applications can be run on the new
software to determine how it operates against
the software that is presently in the field.
Camera and security applications are configured
tested, installed, Q&A'd and customer personnel
trained in their use and operation. These
systems include land and wireless applications.
The systems are serviced as required by the
customer. Any service problems are resolved
around the clock by staff on call. Our company
is licensed by the state of Texas.